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Retail experience at core of the Big Apple: my latest feature article in Canadian Retailer magazine

January in the retail calendar means three things for retailers. First, for many merchants, operators and marketers, time to take a much-deserved vacation after the triathlon (Black Friday, Christmas, Boxing Day) that is Holiday. Second, late nights and the bring-on the double-double work for the finance department closing the quarter/year and retail month. But for about 40,000 retailers and industry players from 99 countries it means the annual pilgrimage to the National Ret

Retail This Week Feb 1

Retail This Week: Loblaw making a physical statement in Vancouver, Metro expands eCommerce pilot to Ontario, Rexall & M&M Food Market join forces, cashless in Canada, Asian value brand stores experience success in Canada, 140 parcels a day shipped in China (wow), understanding how Tractor Supply Company (the other TSC) succeeds, Tesco closes deli & seafood counters in 732 stores cutting 15,000 workers, Amazon opening the Souk (after spending $580Million on it two years ago) a

The Voice of Retail podcast No. 27

The latest episode of The Voice of Retail podcast is live!! This episode: feature interviews with Dave Rodgerson, Retail Industry Leader for Microsoft Canada & Sean Tarry, editor Canadian Retailer magazine. In the retail news, Loblaw making a physical statement in Vancouver, Metro expands eCommerce pilot to Ontario, Rexall & M&M Food Market join forces, cashless in Canada, Asian value brand stores experience success in Canada, 140 parcels a day shipped in China (wow), underst

Visiting the Levi's Flagship in NYC

Visited the new Levi's Times Square flagship while in town for #nrf2019 last week - at 11:30PM in the city that never sleeps. At almost 17,000 square feet it is the largest store in the fleet - impressive for its scale, design and visual presentation. With a customization bar and four on-site tailors, the store also showcases the brand’s 165 years of history and is immersive retail theatre. I wasn't with Levi's for too long, but the organization and its impressive & talented

This Week in Retail

A look back at #NRF2019, 2019 predictions for retail in Canada and the U.S., Indochino and Mark McEwan openings, 17,000 people throw their hat into the Ontario cannabis draw for 25 spots while Yukon moves forward to open stores, Gymboree goes under taking 49 stores with it in Canada, 425 Sears U.S. stores saved (for now...) and the Future Ain't What It Used To Be...all this and more in this edition of RCC's This Week In Retail! http://snip.ly/ujcs7h Be sure and check out th

The Voice of Retail podcast Edition No. 25

It's the #NRF2019 edition of the Voice of Retail podcast, with articles, recaps and an exclusive interview with Diane J. Brisebois from Retail Council of Canada on her impressions of the Big Show in NYC and big apple retail. Also an edition filled with 2019 predictions for retail in Canada and the U.S., Indochino and Mark McEwan openings, 17,000 people throw their hat into the Ontario cannabis draw while Yukon moves forward, Gymboree goes under taking 49 stores with it in

Coming up this week from the NRF Big Show...

Just back from the Big Apple and working on this week's Voice of Retail podcast covering the week in retail news and #nrf2019! Spent a few days with 40,000 retailers and retail industry players so I've got lots of interviews, observations and insights ready for the next few editions. Listen starting each and every Friday morning on your favourite podcast platform (as long at that is not iTunes...arrgh). Thanks as always to our sponsors... StreamCommerce, North America's faste