Talking retail cannabis April 1 Ontario launch

Great chat yesterday with the Winnipeg Free Press on the upcoming April 1 retail store opening deadline in Ontario: A few cannabis-related media interviews yesterday; great to see that at least the unfinished/in progress inventory levels as reported now via Canada's Minister of Border Security and Organized Crime Reduction's Demand & Supply report are heading in the right direction (see ). Noted comments from Hexo CEO that LP's

Retail experience at core of the Big Apple: my latest feature article in Canadian Retailer magazine

January in the retail calendar means three things for retailers. First, for many merchants, operators and marketers, time to take a much-deserved vacation after the triathlon (Black Friday, Christmas, Boxing Day) that is Holiday. Second, late nights and the bring-on the double-double work for the finance department closing the quarter/year and retail month. But for about 40,000 retailers and industry players from 99 countries it means the annual pilgrimage to the National Ret

Latest Edition of The Voice of Retail podcast now live!

Latest edition of The Voice of Retail podcast is now available! Produced in conjunction with RCC, this edition of The Voice of Retail podcast features part two of our feature interview with Wiseplum President & CEO Paula Courtney, author of the groundbreaking Understanding the Canadian Consumer 2018 study sponsored by Google and released by RCC, plus an interview with Canadian Retail editor Sean Tarry on the latest issue of Canadian Retailer, and of

Associates as Micro-Influencers

Macy's took over the Shoptalk keynote stage Sunday to share the work they are doing in the digital realm. Macy's has done some innovative work around using their employees as micro-influencers, hosting a platform to enable a savvy approach to leveraging their engaged associates incorporating compensation based on product sales attributed to their influence. Join me on the stage at RCC's Retail Marketing conference April 18 in Toronto as I host a session on influencer marke

Welcome to the Matrix

Interesting matrix well presented at Shoptalk on Sunday by Wharton marketing professor Barbara Kahn from her new book "The Shopping Revolution" (featured in this article ) Great insight around digital first companies moving into bricks & mortar like Warby Parker (founded by Wharton marketing profs ) who can own essentially all four quadrants. The challenge comes when they try to do that at any real scale - many business wind up


Ah, Las Vegas, the land of exclusive and surprise & delight customer experiences. Thanks to @VenetianVegas for the very special night light they welcomed me to @shoptalk19 with in my suite! Missed #ShopTalk2019 in Vegas? Be sure and listen to the very special ShopTalk2019 edition of The Voice of Retail podcast, highlighting top sessions, trends and insights - now available @ and be sure and subscribe to The

#ShopTalk2019 Reviews & Insights

Day 1 Shoptalk: Insightful and reflective, Nordstrom's Co-President Erik Nordstrom kicked off four days of retail thought leadership Sunday. Some thoughts from his fireside chat: Blake's passing, beyond the impact to the family, impacts the business as each family member brought different skills to the business Customers pulled back on shopping for themselves, not their gift giving for Holiday. Store traffic in December featured "a sudden step down" which came as a surpri

Saturday morning...thinking big cannabis coffee thoughts...

Enjoying my Saturday morning coffee courtesy of fellow University of Toronto - Rotman School of Management alum Sung Kang and his on-brand Fireside cannabis ( swag! Sung here puts on a clinic creating a new brand from the ground up with an architecture that evokes emotion, meaning, differentiation and purpose/utility where there was none, and at the same time provides a C-45 compliant colour-coded guide for newbies! #retail #cannabis #brand

...and that's a wrap!

Four day speaking engagement in London on behalf of a Canadian firm talking Trade, Infrastructure development, Cannabis and of course Retail. Great sessions, met lots of interesting business thought leaders - learned as much as I shared! Caught this pic in the local paper of some pretty famous local folks on a speaking tour themselves.....practice, practice, practice... #marketing #infrastructure #business #retail #cannabis