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  • Writer's pictureMichael LeBlanc

Maybe I shouldn't lean forward in these Skype media interviews...

Providing the retail industry perspective here in GlobalTV's story on eCommerce delivery to PO Boxes in rural Canada. Like many things in retail, scratch just below the surface and there is tremendous complexity and that certainly applies to last mile delivery in general, and rural Canada delivery in particular.

Process, technology, partner delivery capabilities and economics all factor in together. Scale, density and capabilities over the long run each have the opportunity to transform this part of the ecosystem.

Fun HBC eCommerce factoid: I was there! Launched in 2000! From the archives:



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