Canada Goose takes flight in Beijing, remembering Blake Nordstrom and his many contributions to retail & retail in Canada, Shoppers gets ...

Check out my latest article in Canadian Retailer magazine discussing the past, present and unexpected future of retail technology and eCo...

Chatting here with the Vernon Morning Star about the complexities of product returns, ROI models, returns fraud and the art and science o...

"I've been in retail for 25 years, and for 24 years I've tried to shrink my back area, now I'm growing it" - retailer in Canada, as told ...

"Anybody who thinks Black Friday is a good idea needs their head read" - Peter Woolford, December 2018 So begins the great debate! Tune ...

Great chatting with CJOB Radio in Winnipeg this morning about the art & science of retail returns! Be sure and listen through to the e...

Had the opportunity for an early morning chat with Newstalk 610 in St. Catharine's this morning about Boxing Day, talking about how 35% o...

Featured in today's (Boxing Day) Toronto Star with some helpful advice for shoppers: -Know before you go: plan in advance with retailer e...

Had the opportunity to add some insight and perspective to this article looking at self-service in retail. I'm sure whether it is BYOD...

A few quick thoughts here in yesterday's Winnipeg Free Press article on long lines to see Santa in the mall, the state of modern retail, ...

Fun chatting with Global TV News at a bustling Yorkdale Shopping Centre on a Sunday afternoon! According to Retail Council of Canada 201...

Early Sunday morning cup of coffee and a quick call live with Winnipeg on CJOB Radio! Chatting about changing trends in retail, last minu...

Featured December 21 on CBC's nation-wide broadcast The National highlighting the importance of bricks & mortar retail, from main-street ...

Fun interview with CBC Toronto chatting about the ongoing popularity of bricks & mortar shopping, and fun to share the segment with retai...

Edition No. 22 of the Voice of Retail Podcast is now available! This episode kicks off with selected fun segments grabbed from my colour...

Latest edition of Canadian Retailer mag hot off the digital presses, Miniso mess, NYT asks Canadians "Was It Something We Said" when it c...

Short (but kinda cheeky as it turns out given the Trump steel and aluminum tariffs) quote here in this NYT article looking at the dynamic...

Freshly baked, Voice of Retail podcast edition No. 21 now available: Toronto votes yes for cannabis retail, Mississauga & Markham vote no...

Dollarama tests the eCommerce waters, Grinch bots jamming up websites, Staples rolls-out co-working spaces, Toronto votes yes for cannabi...

Chatting here with CTV News Digital about Grinch Bots, hot toys for the season, the art and science of retail and speaking from experienc...